Use this form to make a complaint about a State Government department or agency, a local government or a university.

For information on what you can and cannot complain about go to 'How to make a complaint' or contact us on (08) 9220 7555 or 1800 117 000 (free from landlines) for assistance.

The information you provide will only be used for the purpose of assessing and investigating your complaint.

Getting Started

You'll need to tell us:

  • who your complaint is about
  • what you think has been done wrong
  • basic personal details

You'll need to attach any relevant documents as evidence to support your case.

There are ten steps to complete the form. You will be unable to save the form if it is incomplete.

It takes about 15 minutes, on average, for people to fill in and submit this form. For some people, it may take longer due to internet connections, how much detail you enter, etc.

 

Make a complaint

  • Pre-Screen
  • Your Complaint
  • Affected Person
  • Information About You/Complainant
  • Contact Details
  • Tell us about your complaint
  • Supporting Documentation
  • Complete

First, we need to ask you some questions to make sure we're the right organisation to look at your complaint and that it's ready for us.

It only takes a few minutes and saves you time by making sure that we are the right organisation to look into your complaint.

Who are you complaining about?
Are you a student?
Which institution type are you enrolled in?
Are you over the age of 18?